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Commission & Referral Policy

Effective {{EFFECTIVE_DATE}} | Version {{COMMISSION_POLICY_VERSION}}

Non-binding Dutch summary

Deze policy bepaalt verwijzingsattributie, commissievoorwaarden, clawbacks, uitbetaling en fraudecontroles voor ambassadeurs en referrals.

Table of Contents

  • Scope and Definitions
  • Attribution and Eligibility
  • Calculation Rules
  • Payout, Holds and Clawback
  • Fraud and Reversals
  • Taxes, Invoicing and Change Log

1. Scope and Definitions

This Policy supplements the Ambassador Program Agreement. In case of conflict, the Agreement controls unless this Policy expressly states otherwise.

2. Attribution and Eligibility

Default attribution window is {{ATTRIBUTION_DAYS}} days. Eligibility requires valid tracking data, first qualifying conversion, successful payment capture, and no policy breach.

3. Calculation Rules

  • Flat payout requires plan minimum subscription amount and monthly threshold
  • Flat frequency is monthly or one-time as plan-assigned
  • Recurring commission is calculated on monthly net revenue and cap rules
  • Integer-cents formula applies to all calculations and rounding
  • Total monthly commission = recurring + eligible flat component

4. Payout, Holds and Clawback

Payout is monthly in arrears, subject to threshold {{PAYOUT_THRESHOLD}}, verification checks, and anti-fraud review. Zlox may hold payouts in case of suspicious traffic, unresolved chargebacks, missing tax documents, or compliance checks.

Refunds, disputes, and chargebacks may reverse previously granted commission. Zlox may offset negative balances against future payouts.

5. Fraud and Reversals

Self-referrals, fake accounts, collusive behavior, incentive abuse, and unauthorized marketing tactics are prohibited and may result in reversal, forfeiture, suspension, and permanent exclusion.

6. Taxes, Invoicing and Change Log

Ambassador remains solely responsible for taxes, VAT obligations, and lawful invoicing. Zlox may request valid VAT details and invoice records prior to payout.

  • v{{COMMISSION_POLICY_VERSION}} ({{EFFECTIVE_DATE}}): Initial policy

Implementation Notes (non-legal)

  • Expose attribution event IDs and conversion timestamps in ambassador UI
  • Include status labels: pending, approved, held, reversed, paid
  • Add downloadable payout statement with gross/net/offset lines
  • Record clawback reasons and user-notified appeal window