Non-binding summary
Prohibits impersonation, unlawful recording, deceptive AI, fake events, spam, fraud, and regulated offers without permits.
1. Scope
Applies to all users, merchants, ambassadors, employees, and API clients.
2. Prohibited conduct
- Recording audio without required notice or consent
- Uploading illegal, sensitive, abusive, infringing, or confidential content without rights or lawful basis
- Generating deceptive AI content or impersonation
- Using translation to hide illegal or misleading claims
- Fake events, discounts, reviews, or merchant identities
- Spam push notifications or abusive payment requests
- Regulated goods/services without required permits
- Alcohol, tobacco, gambling, drugs, weapons, adult services, medical claims, or financial claims unless allowed by law and approved by Zlox
- Scraping, automation abuse, API abuse, QR fraud, loyalty fraud, payment fraud
- Harassment, discrimination, hate speech, threats, or unsafe content
- Impersonation, forged documents, account takeover, sanctions evasion
- Publishing Space share links to harvest personal data, spam, or malware
- Sending false Nearby Matches intent, re-identifying users from anonymised match signals, or scraping member/guest lists
- Misusing NFC / LEGIC or other access credentials, or cloning loyalty QR codes
- Using AI recipes or Space content to deceive merchants or other members
3. Enforcement
Zlox may remove content, limit visibility, suspend features, hold payouts, disable tokens, or terminate accounts. Evidence may be preserved and reported to authorities.
4. Reporting
Report abuse via info@zlox.nl or in-app tools.
5. Change log
- v2.0.0 (2026-07-27): Added audio, AI, translation, events, and ZloxPay abuse rules.
- v2.1.0 (2026-09-30): Added Space share-link abuse, matching re-identification, NFC/QR cloning, and recipe/AI deception.