Zlox B.V. wants zlox.nl and the Zlox app to be usable by everyone, including people who use a screen reader, keyboard navigation, screen magnification or voice control. This statement explains how accessible our services are today, what does not work well yet, and how to reach us.
Standard
We aim to meet WCAG 2.1 level AA (the European standard EN 301 549), in line with the European Accessibility Act.
Compliance status
zlox.nl is partially compliant. Most of the site meets the standard, but we have not yet verified every page and every app screen.
How we checked
We assess zlox.nl with automated accessibility checks and internal review by our team. In our most recent automated check (November 2026), zlox.nl met all tested criteria for operable, understandable and robust content. We have not yet had an independent external audit.
Known limitations
- Not every page and app screen has been tested by hand with assistive technology such as a screen reader.
- Some images and app screenshots may not yet have a complete text description.
- The Zlox mobile app has not yet been fully audited. We are reviewing it against the same standard.
- Content from third parties, such as payment screens, maps and booking pages of travel partners, is not under our control and may not meet the standard.
Feedback and contact
Did you run into a barrier, or do you need information in another form? Email info@zlox.nl with the subject “Accessibility”. Tell us which page or screen it concerns and what went wrong.
We aim to reply within 5 working days. If something does not work for you, we will help you another way, for example by email.
Enforcement
Not satisfied with our answer? In the Netherlands you can contact the Authority for Consumers and Markets (ACM) via ConsuWijzer. In other EU countries you can contact your national authority for accessibility.
About this statement
This statement was prepared on 8 November 2026. We review it at least once a year and whenever we make major changes to our website or app.